Get in touch with our membership team via our contact form or call us at 0207 229 2291 

Memberships can be frozen for up to two months in any given year by providing written confirmation. We require a minimum of 15 days notice to process freezes for the following month.  Please note that medical freezes can last for longer than two months, but proof may be requested. 

If you wish to cancel your membership, written confirmation must be provided to our team with a minimum of 30 days’ notice, so that your membership will terminate at the end of the following calendar month after notice was given. Cancellations can only be processed outside of your membership commitment end date. 

Unfortunately not, your membership is just for you. If they would like to join, they can apply for a membership below on a couple membership package. 

Yes, you can bring a guest to BodyWorksWest using one of your guest passes. Please book your guest in advance with our reception team to access the club. 

Please contact our membership team or enquire at reception.  

Please contact our membership team or enquire at reception. 

We do not require any advance booking for training on the gym floor, you can simply come in at your preferred time, but you will always need to sign in at reception. 

All classes and swimming slots require advance booking through the app, online or by enquiring at reception. 

You can download the BodyWorksWest app from the Apple app store here or from Google Play here  

After downloading the App, please sign in using the email address the Club have on record for you. Simply click on the ‘Forgot your password?’ button on the email login page, enter your email address, and you will receive a link to create your own password.  

Please ask a member of the fitness team on the Gym floor, enquire at reception or email us at gym@bodyworkswest.co.uk 

Please ask a member of the fitness team on the Gym floor, enquire at reception or email us at gym@bodyworkswest.co.uk 

Please ask a member of the fitness team on the Gym floor, enquire at reception or email us at gym@bodyworkswest.co.uk 

Please enquire at reception or email info@asthetiklondon.com

Please enquire at reception or call 020 7603 0040 

The easiest way to book classes is through our BWW app. You can also book online through our website or by enquiring at Reception. 

Please ensure you always check-in at Reception before your class.

Members are only permitted to book on to four classes and/or swimming slots in any one day.

You will need to bring your workout gear and a water bottle, everything else is provided by us. You will find all the equipment needed for your class, towels, hair and body products for your post-workout shower, in addition to GHD hairdryers and straighteners. 

There is a water fountain to refill your bottle, but if you forget to bring your own you can purchase water bottles and bottled water at reception. 
 

You can join the waitlist for any fully booked class through the app or online. 

As soon as there is a cancellation, we will allocate a space on a first come first serve basis, and we will send you a confirmation e-mail. 

You can now register to receive information by text message on your phone regarding class bookings and waitlists. If you wish to register for this messaging service, please ask the reception team. You can opt-out of any future contact via text messaging at any time.

Please cancel your slot at least 12 hours in advance if you cannot make it to class. Late cancellations will be classified as a no-show. 

If you fail to show for five bookings within a calendar month, your booking rights will be automatically suspended for the duration of one week.  

This notification will be sent by email. The policy maximises the potential number of slots available to members. Please email us at gym@bodyworkswest.co.uk if you have reason to think that you should have not received a booking-rights suspension.

You can easily cancel your booking through the app or online. 

You can book all classes 7 days in advance.

You can leave a review through the app or contact us at gym@bodyworkswest.co.uk

Yes, you can book online through our website and at reception. 

Absolutely! Our Pilates Reformer studio is open to all. You can buy single classes to access a variety of classes suited to all levels and fitness needs. 

We recommend booking one of our Pilates Reformer – Beginner classes. In this class the instructor will introduce you the technique, equipment and exercises, and you will quickly gain confidence. 

Please arrive at least 10 minutes before the start of your class and let the instructor know this is your first time.  

Yes, we do! You can book a Pilates personal training session with one of our instructors, you can find all information below

You can purchase a class online, through our app or by enquiring at Reception. 

Of course! You can book online or by enquiring at Reception. 

For Pilates Reformer classes we operate a 24 hours cancellation policy. If classes are not cancelled within this time frame, they will be charged at full price. 

You can easily cancel your booking through the app or online. 

You can leave a review through the app or contact us at gym@bodyworkswest.co.uk

Personal Training packages can be purchased at the reception desk and via the app. 

Always discuss which pack is most suitable with your trainer before purchase.

Once you have purchased a Personal Training package, all session bookings will be conducted through your chosen personal trainer. They will keep you  advised on how many sessions have been completed and any system diary booking.  

All you have to do is turn up at the agreed time and have a great workout.

You can access records of all purchases, and any PT sessions remaining in your account through the app or by enquiring at reception. 

Yes, we require all members to book swimming slots and aqua classes in advance. 
No bookings are required for Jacuzzi, sauna and steam room. 

You can book your Pool visit through the app, online or by enquiring at reception. 

You can book up to 7 days in advance. 

A maximum of four people is allowed at any one time.  

On joining you will receive five guest passes, you can also purchase additional guest passes at reception. 

Guests can participate in classes if spaces are available at the time of the session. The guest will need to have a valid pass to access the club. 

Yes, we do! For every member you introduce to BodyWorksWest, you will receive a reduction from your monthly direct debit, or if you paid for your membership up front, you will receive the equivalent monthly reduction upon the renewal of your membership. 

Contact our team at membership@bodyworkswest.co.uk to find out more about it. 

You can download the app from the Apple app store HERE or from Google Play HERE  

After downloading the App, please sign in using the email address the Club have on record for you. Simply click on the ‘Forgot your password?’ button on the email login page, enter your email address, and you will receive a link to create your own password. 

Simply click on ‘Forgot your password?’, enter your email address and we will send you a link to reset it. 

When you open the app for the first time, we’ll give you the option to opt in or out of these notifications. If you change your mind, and need to enable or disable notifications later: 

 -Android users can change push notifications through the More > Settings section of the app by toggling the Send me mobile notifications option. 

-iOS users can change push notifications through the More > Settings section of the app by toggling the Clear settings option and then restarting the app. 

Please email us at feedback@bodyworksest.co.uk